Skip to main content

How to Close an Event

Step-by-step tutorial to Closing an Event from the Event Management Options Menu and archiving it in Closed Events

Inside the Event Hub you can close an Event, removing it from the Live Events Dashboards and archiving it to the Closed Events Page.

Close an Event

(a) Inside of the Event Hub, toward the top of the Event Management Panel, locate and click the ‘Options Menu’. This will open the Options drop-down menu

(b) Click the ‘Close Event’ option, this will open the Close Event panel on your screen.

(c) In the Close Event panel, enter the Resolution Summary and select a rating for the Maintenance Provider.

(d) Once you have entered a Resolution Summary and rated the Maintenance Provider, click ‘Yes, Close Event’.

(e) This will archive the Event, moving it from the Live Events Dashboards to the Close Events page.


Did this answer your question?