AireXpert for Web
Welcome to AireXpert! This is an in-depth overview of AireXpert for Web Users. It covers the fundamental aspects of how AireXpert is built to support Tech Ops efficiency.
71 articles
FAQ: AireXpert for WebAnswers to the Most Common Questions from Users
Introduction to AireXpert
An overview of the basic functions of AireXpert
AireXpert 101: Understanding the BasicsAn Overview of the fundamental aspects of how AireXpert is built to support Tech Ops efficiency.
How to Request an AccountIn this article you will learn how to request an account and get set-up with access to AireXpert.
Access the AireXpert ApplicationIn this article will you learn how to access the AireXpert Web and Mobile applications.
How to Activate Your Account (Non-SSO)In this article you will learn how to activate your account and set-up your password.
Event Creation
In AireXpert, there are multiple ways Events can be created to support how the specifics of how your Airline Operates.
AireXpert 101: Understanding Event CreationAn Overview of How Events are created in AireXpert
How to Create a New EventStep-by-step tutorial to creating a New Event in AireXpert
Providing Event Access
Event Access is provided in three ways: Automatic, By Assignment and By Invitation.
AireXpert 101: Understanding User Event AccessAn Overview of User Access Levels. User Access to Events can be provided in three ways: Automatic, By Assignment & By Invitation.
How to provide Event Access via Maintenance AssignmentStep-by-step tutorial to providing Event Access in AireXpert: Providing access to Users at Maintenance Organizations [Airline or Contract]
How to provide Event Access by Temporary InvitationStep-by-step tutorial to providing Event Access in AireXpert: Providing access to Users via Temporary SMS, Email or WhatsApp invites.
Understanding Organizations in AireXpertAn Overview of the types of Organizations Users are assigned to in AireXpert
The Event Hub
The Event Hub has three sections: The Event Overview, the Event Timeline & the Event Management Tools
AireXpert 101: Understanding The Event HubAn Overview of the Event Hub in AireXpert. A fresh start for a each issue & central location to communicate; from report to resolution.
The Event Overview Section [Event Hub]Step-by-step tutorials for all features in the Event Overview section of the Event Hub 6 articles
The Event Timeline [Event Hub]Step-by-step tutorials for all features in the Event Timline of the Event Hub8 articles
The Event Management Panel [Event Hub]Step-by-step tutorials for Managing Events in the Event Management Panel9 articles
The Event Management Options Menu [Event Hub]Step-by-step tutorials for all features in the Event Management Options Menu of the Event Hub 18 articles
The Closed Events Archive
An Archive of you Aircraft History
AireXpert 101: Understanding the Closed Events ArchiveAn Overview of the Closed Events Archive. Once Events are completed and closed they are archived & stored forever in the Closed Events page.
How to View Archived Event TimelinesStep-by-step tutorial to viewing Archived Event Timelines in Closed Events.
How to Re-open Archived EventsStep-by-step tutorial to re-opening Archived Events from the Closed Events page
How to Search Closed Events by Date RangeStep-by-step tutorial to searching for Archived Events by Date Range in Closed Events
Event Dashboards
Event Dashboards are where you can view & access any Active Events within your Maintenance Operation.
AireXpert 101: Understanding Event Dashboards & Event CategoriesAn Overview of Event Dashboards & Categories where you can view and access any Events within your Maintenance Operation.
How to View Active EventsStep-by-step tutorial to viewing active Events from the default Event Dashboards
How to View Events with CategoriesStep-by-step tutorial to viewing active Events from the Event Categories Dashboards
AireXpert 101: Event Dashboard Display OptionsAn Overview of all available display options for users Dashboards
Quick Query
Quick Query provides your Airline’s Maintenance Control a phone number linked to a centralized SMS and WhatsApp inbox
AireXpert 101: Understanding Quick QueryAn overview of Quick Query; A central inbox for quick communication with anyone global via SMS or WhatsApp.
How to Send Messages or Files in Quick QueryStep-by-step tutorial to sending messages or files in a Conversation Thread on the Quick Query page
How to Export a Quick Query Thread to an EventStep-by-step tutorial to exporting a Quick Query Conversation Thread into an AireXpert Event
How to Invite a Participant & Share your Quick Query NumberStep-by-step tutorial to inviting someone to share messages using the Quick Query phone number.
How to View Messages in Quick QueryStep-by-step tutorial to viewing a Conversation Thread on the Quick Query page