Maintenance Organizations (Airline Operated or Contract)
Live Events | Lead Technician | Technician | Admin | Maintenance Billing Mgr. | Read Only |
Create Events | [x] | [x] | [x] | [x] |
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View All Events | [x]* | [x]* | [x]* | [x]* | [x]* |
View Assigned Events | [x] | [x] | [x] | [x] | [x] |
View Off-Site Events | [x] | [x] | [x] | [x] | [x] |
View Event Categories | n/a | n/a | n/a | n/a | n/a |
Dashboard Event Views | [x] | [x] | [x] | [x] | [x] |
Event Hub | Lead Technician | Technician | Admin | Maintenance Billing Mgr. | Read Only |
View Event Overview | [x] | [x] | [x] | [x] | [x] |
View Event Timeline | [x] | [x] | [x] | [x] | [x] |
View Event Management Panel | [x] | [x] | [x] | [x] | [x] |
View Location Weather | [x] | [x] | [x] | [x] | [x] |
View A/C Serial Number | [x] | [x] | [x] | [x] | [x] |
Event Timeline | Lead Technician | Technician | Admin | Maintenance Billing Mgr. | Read Only |
Send Comments | [x] | [x] | [x] | [x] |
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Send Notes | [x] | [x] | [x] | [x] | [x] |
Upload Files | [x] | [x] | [x] | [x] |
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Start Call | [x] | [x] | [x] | [x] |
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Filter Timeline Updates | [x] | [x] | [x] | [x] | [x] |
Copy Message | [x] | [x] | [x] | [x] | [x] |
Save Message for Later | [x] | [x] | [x] | [x] | [x] |
Strike Message |
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Add Reminder | [x] | [x] | [x] | [x] | [x] |
Translate Message |
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Event Management Panel | Lead Technician | Technician | Admin | Maintenance Billing Mgr. | Read Only |
View Previous History |
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Add Event Tag |
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Set Maintenance Status | [x] | [x] |
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Set ATA Code |
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Set Maintenance Assignment |
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Set Current Controller |
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View Active Users | [x] | [x] | [x] | [x] | [x] |
Remove Assigned/Invited Users |
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Access Options Menu | [x] | [x] | [x] | [x] | [x] |
Event Options Menu | Lead Technician | Technician | Admin | Maintenance Billing Mgr. | Read Only |
Invite Users |
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Add Discrepancy |
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Add Work Order / Logpage |
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Add Reminder |
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Edit Location / Discrepancy | [x] | [x] | [x] |
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Edit Budget / Contract |
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Change ETR / Advise Time |
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Change Start Time |
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Add Parts / Materials Info |
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Manage Technicians | [x] |
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Set Confidence Level |
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Set Event Category* | [x] | [x] |
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Disable Notifications | [x] | [x] | [x] | [x] | [x] |
Export Event | [x] | [x] | [x] | [x] | [x] |
Export All Files | [x] | [x] | [x] | [x] | [x] |
Merge Event |
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Close Event |
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Remove Event from Group** |
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Delete Event** |
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Closed Events | Lead Technician | Technician | Admin | Maintenance Billing Mgr. | Read Only |
View All Event History | [x]* | [x]* | [x]* | [x]* | [x]* |
View Assigned Event History | [x] | [x] | [x] | [x] | [x] |
Filter Closed Events | [x] | [x] | [x] | [x] | [x] |
View Closed Event Timelines | [x] | [x] | [x] | [x] | [x] |
Reopen Closed Events |
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Quick Query | Lead Technician | Technician | Admin | Maintenance Billing Mgr. | Read Only |
View Quick Query |
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View Conversation Threads |
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Send Messages |
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Send Files |
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Initiate Threads (Share #) |
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Export Threads to Events |
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Delete Threads |
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Reports | Lead Technician | Technician | Admin | Maintenance Billing Mgr. | Read Only |
View Reports | [x] | [x] | [x] | [x] | [x] |
Use Reports | [x] | [x] | [x] | [x] | [x] |
Export Reports | [x] | [x] | [x] | [x] | [x] |
Workflows* | Lead Technician | Technician | Admin | Maintenance Billing Mgr. | Read Only |
Create Workflows |
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Edit Workflows |
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File Manager* | Lead Technician | Technician | Admin | Maintenance Billing Mgr. | Read Only |
Add Files |
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Download Files |
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Add Folder |
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Delete Folders |
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Signatures* | Lead Technician | Technician | Admin | Maintenance Billing Mgr. | Read Only |
Create Signature | n/a | n/a | n/a | n/a | n/a |
Send Signature | n/a | n/a | n/a | n/a | n/a |
Manage Billing* | Lead Technician | Technician | Admin | Maintenance Billing Mgr. | Read Only |
View Reports | n/a | n/a | n/a | n/a | n/a |
Filter Reports | n/a | n/a | n/a | n/a | n/a |
Manage MTX Billing* | Lead Technician | Technician | Admin | Maintenance Billing Mgr. | Read Only |
View Reports |
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Export Reports |
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Create Invoice |
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Manage Invoice |
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Send Invoice |
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Account Preferences | Lead Technician | Technician | Admin | Maintenance Billing Mgr. | Read Only |
Account Settings | [x] | [x] | [x] | [x] | [x] |
Organization Settings |
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Automation Settings | n/a | n/a | n/a | n/a | n/a |
Manage Airline Users | n/a | n/a | n/a | n/a | n/a |
Manage MTX Org Users | n/a | n/a | n/a | n/a | n/a |
Manage Users (Maint. Admins) |
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Manage Fleet | n/a | n/a | n/a | n/a | n/a |
