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AireXpert 101: Understanding The Event Hub

An Overview of the Event Hub in AireXpert. A fresh start for a each issue & central location to communicate; from report to resolution.

Each Event create will have it's own Event Hub which can be accessed by selecting the Event from your Airlines Dashboard.
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The Event Hub is has three sections: The Event Overview, The Event Timeline & the Event Management Panel.

1. The Event Overview Section

The Event Overview section provides important details about the current Event.

(1) Location | Weather at Location

(4) ETR (ETR Updates on Hover)

(2) Aircraft | Serial Number

(5) Advise Time (Adv. Updates on Hover)

(3) Time Open or Departure Time

(6) Discrepancy

Click to Learn How to use the Event Overview Section

2. The Event Timeline

The Event Timeline section is where you can post information of find information other users have shared.

The Timeline works in chronological order; new updates appear on top and oldest updates at the bottom.

(1) Send Messages

(4) View or Download videos

(2) Upload Files

(5) Filter information by type

(3) View, Print or Add captions to photos

(6) Copy, Save, Strike or Remind specific messages

Click to Learn How to use the Event Timeline

3. The Event Management Panel

The Event Management Panel is where you can view & edit details about the Event and access the Options Menu, Maintenance Arrival / Status and Event Tags.

Through the Event Management Panel you can:

1. View Previous History*

5. View/Edit Maintenance Assignment

2. Add/Manage Event Tags

6. Assign a Controller

3. Set Maintenance Arrival / Status

7. View Active, Invited and Assigned Users

4. View/Edit Event ATA Code

8. Manage Event Options (see below)

Click to Learn How to use the Event Management Panel

Important: The Event Options Menu

The Event Options Menus is where you will find Event Management tools.

The Options Menu has three sections: Add, Edit and Manage.

Click to Learn How to use the Event Management Options Menu

Add

Edit

Manage

(a) Invite Users

  • Provide Event Access by Email, SMS, or WhatsApp invitation

(e) Edit Location/Discrepancy

  • Change the location of the aircraft or the discrepancy of the Event

(i) Manage Technicians

  • View Station Rosters and Assign Technicians to the Event

(b) Add Discrepancy

  • Add a Discrepancy for the same aircraft (creates an additional Event Timeline)

(f) Change ETR / Advise Time

  • Add or Edit the ETR / Adv. Timers (appears on the Event Dashboard & Event Overview Section)

(j) Set Confidence Level

  • Apply a Confidence Level that current ETR will be met

(c) Add Work Order / Logpage

  • Add a Work Order or Log Page # to the Event

(g) Add Parts/Materials Info

  • Add Messages Relevant to Parts / Materials Information and/or Access the Assets Tracker

(k) Set Event Category

  • Apply a Category to the Event (Dashboard the Event will appear on)

(d) Add Reminder

  • Add a reminder specific to this aircraft

(h) Change Start Time

  • Edit the Start Time of the Event

(l) Disable Notifications

  • Turn off any notification of updates for this Event

(m) Export Event

  • Download and/or Print a PDF version of the Event Timeline

(n) Export All Files

  • Download a .zip file of all files and media uploaded into the Event (Delivered via Email)

(o) Merge Event

  • Combine two Event Timelines into one Timeline

(p) Close Event

  • Close the Event from new updates and archive it into the Closed Events History.

Related Articles
AireXpert 101: Create a New Event
AireXpert 101: Understanding the Closed Events Archive
AireXpert 101: Understanding the Basics
AireXpert 101: Understanding Event Creation
FAQ: AireXpert for Web
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