CBT for Controllers / Management Users
Computer Based Training for Controllers and Airline Management Users using the AireXpert Web Application
7 articles
1) Step One: Create a New EventThe first step will be to create an Event from the Live Events page in AireXpert.
2) Step Two: Invite the TechnicianThe second step will be to invite the Technician to participate in the Event
3) Step Three: Collaborate through TroubleshootingThe third step is situational. If necessary, work with the Technician in the Event to identify the issue.
4) Step Four: Upload Technical Docs or FilesThe fourth step is situational. If necessary, you can send technical documents to the technician in the Event.
5) Step Five: Collaborate from Corrective Action to ResolutionIn this step work with the Technician or other work groups in the AireXpert Event to resolve issue.
6) Step Six: Complete Work on AircraftThe sixth step will be to confirm work on the aircraft is complete and communicate any additional information needed.
7) Step Seven: Complete the EventIn the seventh and final step the AireXpert Event will be closed and achieved for future reference.